About the role
- Identify, approach and develop new merchant and business partnership opportunities to support credit card customer acquisition and card usage growth - Build and maintain good working relationships with merchants, external partners and internal stakeholders to drive business results - Support the execution of partnership campaigns, customer acquisition activities and card usage / activation initiatives - Coordinate with internal teams on campaign setup, onboarding flow, operational arrangement and post-launch follow-up - Conduct market research and collect competitor / industry intelligence to identify new business opportunities and recommend improvement ideas - Track partnership and acquisition performance, prepare regular management reports, and provide data insights to support business planning - Review customer journey and onboarding process, and recommend practical enhancements to improve conversion and user experience - Support ad hoc business projects and cross-functional initiatives as assigned
Requirements
- Diploma holder or above, or equivalent qualification at HKQF Level 3 - Minimum 2 years of experience in banking, financial services, merchant acquisition, partnership development, sales or related fields - Exposure to credit card, unsecured lending, payment, merchant partnership or customer acquisition business is preferred - Self-motivated with strong business sense and good interpersonal skills - Able to work independently, manage multiple tasks and follow through on execution - Good analytical mindset with attention to detail - Good communication, presentation and stakeholder management skills - Good command of spoken and written English and Chinese - Candidates with immediate availability will be an advantage - Fresh graduates / candidates with less experience may be considered as Assistant Officer, Operations & Partnerships
Benefits
- Attractive remuneration package - Career progression opportunities - Discretionary performance bonus - Medical & Dental insurance - Birthday leave - Anniversary leave - Study leave - Study subsidy scheme - Employee property loan / personal loan scheme - Numerous other staff benefits
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