About the role
We are a growing Managed Service Provider (MSP) delivering reliable IT solutions, cloud services, and technical support to a diverse portfolio of clients. We are looking for a Senior SharePoint Administrator to own and optimize both on-premise SharePoint and SharePoint Online environments, along with administration of the Microsoft Power Platform.
The ideal candidate is an experienced enterprise administrator with deep hands-on knowledge of SharePoint Server and SharePoint Online, Microsoft 365 collaboration tools, security and access controls, and Power Platform governance. They are comfortable working independently, leading technical decisions, and supporting less experienced engineers.
Responsibilities:
- Own the administration and maintenance of on-premise SharePoint Server farms and SharePoint Online environments across multiple client tenants. - Manage SharePoint Server farm health, including service applications, patching and updates, backup and restore, search, and performance monitoring. - Design and lead hybrid SharePoint configurations and migrations from on-premise SharePoint to SharePoint Online. - Create, configure, and manage SharePoint sites, document libraries, lists, pages, and site collections. - Manage user permissions, security groups, external sharing, and access controls. - Administer the Microsoft Power Platform (Power Apps, Power Automate, Power BI service settings), including environments, data loss prevention (DLP) policies, connector governance, and licensing. - Support makers and business users with Power Apps and Power Automate solutions and resolve flow and app issues. - Support Microsoft Teams and OneDrive integrations with SharePoint. - Configure document management structures, metadata, content types, and version control. - Define and implement governance policies, retention requirements, and security best practices. - Troubleshoot complex SharePoint access, synchronization, performance, and collaboration issues, and handle escalations from the service desk. - Lead SharePoint migrations, tenant-to-tenant migrations, and data restructuring projects. - Manage Microsoft 365 administrative settings and collaborate with other IT teams on identity and access management. - Use PowerShell (including PnP PowerShell) and Microsoft Graph to automate administrative tasks and reporting. - Monitor service health, investigate incidents, and resolve service requests within defined SLAs. - Maintain technical documentation, standard operating procedures, and client-specific configurations. - Mentor junior engineers and coordinate with clients, service desk teams, and senior engineers to deliver effective technical support.
Requirements
- 5+ years of hands-on experience administering SharePoint in an enterprise environment, with experience in both on-premise SharePoint Server (2016/2019/Subscription Edition) and SharePoint Online in Microsoft 365. - Hands-on experience administering the Microsoft Power Platform (environments, DLP policies, Power Apps, Power Automate). - Experience working in an MSP or supporting multiple client environments is strongly preferred. - Strong understanding of SharePoint site architecture, permissions, document libraries, lists, and sharing settings. - Working knowledge of the infrastructure behind SharePoint Server (Windows Server, IIS, SQL Server, Active Directory). - Practical knowledge of Microsoft 365 administration, including OneDrive and Microsoft Teams. - Experience with Microsoft Entra ID, security groups, user access, and authentication concepts. - Strong PowerShell skills for SharePoint and Microsoft 365 administration and automation. - Proven experience troubleshooting document synchronization, access permissions, sharing, and collaboration issues. - Solid understanding of SharePoint governance, data security, and compliance. - Strong communication, documentation, and customer service skills. - Ability to prioritize multiple client requests and manage incidents according to SLA requirements.
Nice to have:
Microsoft certifications (MS-102, PL-600, PL-400, or SharePoint-related), SharePoint migration tooling experience (e.g. SPMT, ShareGate), Power BI administration.
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